A: Refund is not applicable on any services provided by Sova Health.

C. The Gut Microbiome Test, Food Intolerance Test, Sova Digestion Test are non-refundable.

D. Refund is not applicable on Sova supplements.

E. If the supplements are damaged in transit, Sova Health will provide a free exchange to the customer. 

Supplements

We do not accept returns or offer refunds on any dietary supplements. This policy applies to all supplement products purchased independently or in combination with other non-supplement products. 

We take great care to ensure that our products meet stringent quality standards. Our supplements are manufactured in accordance with Good Manufacturing Practices (GMP) guidelines.

If you have any concerns about the quality or safety of a product you have purchased, please contact our customer support team within 30 days of purchase. We will investigate the matter thoroughly and provide assistance or guidance as necessary.

In the unlikely event that you receive a damaged or defective product, please contact our customer support team within 3 days of delivery. We will work with you to resolve the issue promptly.

We may request supporting documentation, such as photographs or other evidence, to assist in the resolution process.

At Sova, we value our customers' satisfaction. If you have any questions, concerns, or feedback about our products or services, please reach out to our customer support team. We are committed to addressing your inquiries and resolving any issues to the best of our ability.

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